Labor Management

Our business success comes from effectively managing the people who deliver services that support our customers' business.The largest expense of service delivery is labor cost, which is why Triangle places so much emphasis on managing labor. Our effectiveness fuels our ability to provide successful quality and cost effective services.

Our greatest assets are Triangle people. Our people represent the core of who we are:

Dedicated service

We start with engineered work standards that include instruction to serve the customer by anticipating their needs. These standards form the basis for determining the right number of people required to deliver the service, and for creating documented work plans that promote personal accountability. Learn more about this by reading about technology as one of our core competencies.

We actively recruit, motivate, train, reward and organize our people in a way to ensure that they are successful and productive. We properly train and retrain, efficiently assign and review assignments, and actively empower each of our employees to produce exceptional service for clients. As an example, we have a nationally recognized skill certification program for our Facility Technicians. This program provides Triangle Technicians - like the ones we provide to FedEx - opportunities for career advancement as the result of developing their skills.

We leverage decades of experience with corporate sized resources to ensure that Triangle employees are equipped with the right tools for every job.